Archive for the ‘User Experience’ Category

Windows 7 is my Last Hope for The Windows OS

Sunday, May 17th, 2009

I’ve been using windows since version 3.0, maybe even earlier if I think hard enough. I’ve lived through at least 7 major upgrades and have installed the OS thousands of times in a former life as a technologist. My current operating system is Vista. Vista is, in my opinion, ridiculous.

I hope that Windows 7 goes leaps and bounds above it’s hype. I hope that for once, Microsoft actually listens to what their users want. If Windows 7 does not do the job, my time with Microsoft will end.

I want to add the following to my list of wants to Windows 7:

  1. I want my task icons to not disappear randomly. My volume control has gone off and on for almost every version of Windows
  2. My OS should never crash. Ever. We need to stop living with crashes.
  3. Windows needs to start fast - and not just do so for a week. I should be able to install hundreds of programs and it should still work just fine.
  4. Folder views should not change randomly.
  5. The Windows explorer menus need to stay the way I want them.
  6. I shouldn’t have to be a rocket scientist nor answer a million questions to hook two computers together.
  7. Windows should repair itself if there is a virus or malware installed.
  8. My program associations need to stay the way I want them. Microsoft products should stop taking over.
  9. Face it, other Internet browsers exist. Make every appropriate feature of Windows work with other browsers.
  10. Setting up a printer should be so easy that a kindergartner could do it.
  11. Things should just make sense. If my 60+ year old father can’t figure out the basics of the operating system, then there is something wrong.

There are countless other things that need fixing. If Microsoft does not fundamentally shift the way Windows works (by making it truly functional), I will buy a Mac.

What’s Wrong With Search Engines?

Friday, April 24th, 2009

I wonder how we will be searching for things online in the future? Are our search engines fundamentally flawed? Do we really want to search the way we do on Google and Yahoo, etc. or are we just conditioned to do so? Most search engines (the successful ones) are driven by advertising in the form of ads or in terms of certain pages that have been optimized by someone to show up higher in rank. Is this serving our searching needs? Do we need something different?

I use search engines hourly, at the very least. My business requires it, I like researching online and I use them for personal use such as shopping. Sometimes a set of results come up and I have to wonder why I am being presented with such results. Is it that the site’s algorithm is wrong? Did I type in the wrong term or phrase? Or, is there a better way that we can be searching that we have not thought of yet? Maybe we haven’t stopped, looked at our needs and figured out exactly what we need, regardless of the technology available.

Maybe typing in a phrase is wrong… Maybe 10 listings returned is wrong…. Maybe a long list of text or images is wrong… Maybe it’s all perfect… I am just very curious as to what people really need out of their online searches…

The Marketing of “Revolution”

Tuesday, April 21st, 2009

I was enthralled at the Tax-Day tea-parties held around the country for a number of reasons.

One reason that this was interesting was due to something that I feel is happening more and more around the country - words and phrases have been inducted into marketing campaigns, often without regard for the true meaning of the words.

I want to focus on “Revolution is Brewing”, which I heard a number of times on April 15th, 2009. The word revolution is a strong word, probably one of the strongest words in any society. According to dictionary.com, the number one meaning is “an overthrow or repudiation and the thorough replacement of an established government or political system by the people governed.” Now, is that really what was happening? No. Is that really what was intended? Probably not. Some people may have felt that way, of course, but there is no accounting for every opinion.

What does it really mean then? It’s obviously a play on words - “tea” and “brewing”. Get it?

We say strong things these days without really meaning them because we are just so used to it. This is because marketing is prevalent in all areas of our lives - including everything from cola makers to political lobby groups. The words sound good. The words sound tough. Because of this, people use them with a certain abandon. Was a consensus really preaching a revolution? Or was it made to feel “old-timey”, complete with our forefather’s garb and ambiance to create a particular mood?

The point here is that this may be another case of manipulation of the market by a large organization with a particular agenda. The agenda is irrelevant and the organization is as well. This is not about any particular stance on politics - just an observation of the collective unconscious and it’s affect from marketing campaigns.

I feel that we need to step back, separate ourselves from advertising campaigns and slogans (really, they are everywhere) and learn to say things in our own way. Our collective conversational skills will hopefully grow to a place where we can communicate with each other with the respect that we all deserve.

The White House Website

Monday, February 23rd, 2009

This post has nothing to do with politics.

It has to do with the beautiful new website at www.whitehouse.gov. To say that I am impressed with it is an understatement. I happened upon the old website days before President Obama took office. For no reason what-so-ever, I just visited the site. I exclaimed out loud about what an embarrassment it was. Seriously, it was awful.

A few days later, I checked again and was I ever surprised. The coding is excellent, it is handicapped accessible and, as all websites should be, is about quality content. I certainly have never seen a government website of this caliber. The ancillary sites do a great job as well. There is good video usage, solid content and coding.

Kudos to the development team that is working on this family of sites.

My Operating System has Fallen and it Can’t Get Up

Monday, January 12th, 2009

This is not an article about Windows vs. Macs. I’ve participated in said debate for over a decade now. It makes my head hurt.

This is an article about making applications that work.

My operating system is broken. I am not going to say which variety it may be, just that it does not work. When I say that it does not work, I mean that it crashes constantly, it reboots randomly and is generally more flaky than a breakfast cereal.

We have come a long way in terms of development skills, interoperability and customer satisfaction. Well, I thought we had anyway.

An OS is nothing more than a very large application, which allows other applications to run inside of it. When the OS fails, the applications that run inside of it are worthless. Being embedded in technology for years, I generally know how to troubleshoot and fix most things on a computer.

From now on, I have decided not to waste time fixing something that should just work.

From now on, if my applications do not work, I will move on. I will find ones that do. This goes for websites, applications, operating systems and anything else that I decide to lump into this category. I don’t mean that every time there is a hiccup, I will jump ship. I want to be practical as well.

Creating an application and website with forward compatibility is possible with good planning, out of the box thinking and a commitment to quality. I need to make sure that the work my web company creates follows this credo as well. We have certainly made less-then-awesome sites when budgets were tight in the past. I feel that we need to move away from these types of projects as they may do more harm than good - if not for the client’s needs, but for my own mental stability.